Brilliant Harvest (Brilliant), a conversational AI platform for equipment dealers, has achieved significant commercial traction. Just 8 months after launch, its customers represent over 200 dealer locations and $4 billion in annual equipment sales. This growth follows Brilliant’s announcement of signing Rocky Mountain Equipment (RME) the 2nd largest CNH Dealer with 45 locations.
CNH dealers are signing up with Brilliant Harvest to power and centralize their customer support operations into a dealer branded solution. Brilliant Harvest’s AI-powered mobile and web platform will automate routine tasks and improve response times, enabling equipment dealers to deliver faster, more efficient service. Allowing the dealers team and customers to self-serve from their devices 24/7.
“Brilliant’s platform enables us to connect our manufacturer partners and even more importantly our team's knowledge into a dealer controlled app to boost our customer care.”
The adoption by major players validates Brilliant Harvest’s platform and its ability to scale and impact operations, the company says. These dealerships have customers who represent more than 60,000 farmers across North America, with plans to roll out to them the second half of 2025.